Avaya today announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya’s expertise in customer engagement technologies with Google’s expertise in Web applications and Chromebooks to enable greater simplicity, flexibility and cost efficiency in contact center operations.
It's easy to get started creating your website. Knowing some of the basics will help.
A content management system is software that allows you to create and manage webpages easily by separating the creation of your content from the mechanics required to present it on the web.
In this site, the content is stored in a database. The look and feel are created by a template. The Joomla! software brings together the template and the content to create web pages.
Your site actually has two separate sites. The site (also called the front end) is what visitors to your site will see. The administrator (also called the back end) is only used by people managing your site. You can access the administrator by clicking the "Site Administrator" link on the "This Site" menu or by adding /administrator to the end of you domain name.
Log in to the administrator using the username and password created during the installation of Joomla.
To login to the front end of your site use the login form or the login menu link on the "This Site" menu. Use the user name and password that were created as part of the installation process. Once logged-in you will be able to create and edit articles.
In managing your site, you will be able to create content that only logged-in users are able to see.
Once you are logged-in, a new menu will be visible. To create a new article, click on the "submit article" link on that menu.
The new article interface gives you a lot of options, but all you need to do is add a title and put something in the content area. To make it easy to find, set the state to published and put it in the Joomla category.
As you make your Joomla! site you will control the details of the display using options also referred to as parameters. Options control everything from whether the author's name is displayed to who can view what to the number of items shown on a list.
Default options for each component are changed using the Options button on the component toolbar.
Options can also be set on an individual item, such as an article or contact and in menu links.
If you are happy with how your site looks, it is fine to leave all of the options set to the defaults that were created when your site was installed. As you become more experienced with Joomla you will use options more.
The Joomla! content management system lets you create webpages of various types using extensions. There are 5 basic types of extensions: components, modules, templates, languages, and plugins. Your website includes the extensions you need to create a basic website in English, but thousands of additional extensions of all types are available. The Joomla! Extensions Directory is the largest directory of Joomla extensions.
Components are larger extensions that produce the major content for your site. Each component has one or more "views" that control how content is displayed. In the Joomla administrator there are additional extensions such as Menus, Redirection, and the extension managers.
Modules are small blocks of content that can be displayed in positions on a web page. The menus on this site are displayed in modules. The core of Joomla! includes 24 separate modules ranging from login to search to random images. Each module has a name that starts mod_ but when it displays it has a title. In the descriptions in this section, the titles are the same as the names.
Content modules display article and other information from the content component.
User modules interact with the user system, allowing users to login, show who is logged-in, and showing the most recently registered users.
These modules display information from components other than content and user. These include weblinks, news feeds and the media manager.
Utility modules provide useful functionality such as search, syndication and statistics.
Navigation modules help your visitors move through your site and find what they need.
Menus provide your site with structure and help your visitors navigate your site. Although they are all based on the same menu module, the variety of ways menus are used in the sample data show how flexible this module is.
A menu can range from extremely simple (for example the top menu or the menu for the Australian Parks sample site) to extremely complex (for example the About Joomla! menu with its many levels). They can also be used for other types of presentation such as the site map linked from the "This Site" menu.
Breadcrumbs provide users with information about where they are in a site.
Templates give your site its look and feel. They determine layout, colours, typefaces, graphics and other aspects of design that make your site unique. Your installation of Joomla comes prepackaged with three front end templates and two backend templates. Help
Plugins are small task oriented extensions that enhance the Joomla! framework. Some are associated with particular extensions and others, such as editors, are used across all of Joomla. Most beginning users do not need to change any of the plugins that install with Joomla. Help